The biggest and greatest in number expensive business software systems deliver the lowest of the same heights of customer satisfaction.

The biggest and greatest in number expensive business software systems deliver the lowest of the same heights of customer satisfaction, with poor on-going support being a primary bugbear, according to research by way of the Institute of Chartered Accountants in England & Wales (ICAEW).

A inspect by ICAEW of personnel responsible for financial and business software in more than 1000 businesses, build Sage's Instant Accounting package--which